> For the complete documentation index, see [llms.txt](https://kasplo.gitbook.io/kasplo-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-lists-in-kasplo.md).
# Understanding Lists in Kasplo
A **List** in Kasplo is a permission-based group of contacts. Every contact you import or add manually **must be assigned to at least one list**. Lists help you organize contacts, manage opt-ins, and target specific audiences for your campaigns.
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### ๐งพ Why Lists Matter
* Required for every import or manual contact addition
* Used to manage consented audiences for email marketing
* Helps organize contacts by intent, source, or campaign flow
* Essential for filtering, suppressing, and sending campaigns
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### ๐ Where to Find Your Lists
Go to **Contacts โ Lists**\
Here, youโll see all your saved lists along with action icons to:
* ๐ค **Send a Campaign** โ Directly start a campaign for the selected list
* ๐ **View List Dashboard** โ Open detailed view to manage and analyze the list
* ๐ **Refresh Counters** โ Fetch the latest stats for active and suppressed contacts
* ๐๏ธ **Delete a List** โ Permanently remove a list (only if no dependent campaigns)
* ๐ซโ **Suppress or Unsuppress in Bulk** โ Manage manual suppression for all list members
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### ๐ Suppress / Unsuppress from a List
#### ๐ **Suppress**
You can suppress all contacts in a list from receiving email campaigns.
**Note:**
> Contacts can be **unsuppressed anytime**, but if you re-suppress the same contact, it can only happen again **after 90 days**.
#### โ **Unsuppress**
This action will remove **manual suppression** from list members.
**Important:**
> * Contacts suppressed due to **unsubscribes**, **bounces**, or **spam complaints** will remain suppressed
> * **Only current contacts** in the list are unsuppressed โ future additions are **not affected**
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### ๐ List Dashboard View
Clicking into a list shows a detailed dashboard with:
* **All contacts**
* **Active contacts**
* **Suppressed contacts**
* Counters for suppression reasons:
* Bounce
* Unsubscribe
* Spam complaint
* Manually deactivated
Youโll also see a **refresh button** to update the metrics in real-time.
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### โ๏ธ Actions from List Dashboard
From within any list, you can:
* Import new contacts to this list
* Export contacts
* Add a single contact manually
* View all contacts in the list
* Remove a specific contact from the list
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### โ Best Practices
* Use lists to group consented contacts by purpose (e.g., Newsletter, Webinar, Product Users)
* Regularly review suppression metrics to monitor list health
* Use the refresh button after imports or bulk actions to ensure accurate stats
* Avoid uploading unsubscribed or bounced users to the same list