> For the complete documentation index, see [llms.txt](https://kasplo.gitbook.io/kasplo-doc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview.md).

# Overview

- [Campaigns](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns.md)
- [How to create and send an email campaign](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/how-to-create-and-send-an-email-campaign.md)
- [How to create and send an SMS campaign](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/how-to-create-and-send-an-sms-campaign.md)
- [How to create and send an Whatsapp campaign](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/how-to-create-and-send-an-whatsapp-campaign.md)
- [Understanding include/exclude in campaign](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/understanding-include-exclude-in-campaign.md)
- [Understanding AB test in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/understanding-ab-test-in-kasplo.md)
- [Why Are My Email Clicks Inflated? Understanding Machine Clicks in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/campaigns/why-are-my-email-clicks-inflated-understanding-machine-clicks-in-kasplo.md): Noticing unusually high CTR or open rates in your Kasplo campaigns? This often happens because email security systems auto-scan your links, causing inflated machine clicks.
- [Contacts](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts.md)
- [Understanding Contacts in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-contacts-in-kasplo.md): In Kasplo, a Contact is a person you communicate with via Email, SMS, or WhatsApp. Every contact is uniquely identified by their email address, which is mandatory even if you're only using SMS or WA
- [Understanding Consent in Contacts](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-consent-in-contacts.md)
- [Getting started with segments](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/getting-started-with-segments.md)
- [How to Import Contacts to Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/how-to-import-contacts-to-kasplo.md)
- [Understanding Tags in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-tags-in-kasplo.md)
- [Understanding Custom Fields in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-custom-fields-in-kasplo.md)
- [Understanding Lists in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-lists-in-kasplo.md)
- [Understanding Contact Suppression in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/contacts/understanding-contact-suppression-in-kasplo.md)
- [Templates](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates.md)
- [Understanding Kasplo Templates](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/understanding-kasplo-templates.md)
- [Understanding Editors in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/understanding-editors-in-kasplo.md)
- [AMP Templates in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/amp-templates-in-kasplo.md)
- [Email template creation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/email-template-creation.md)
- [SMS template creation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/sms-template-creation.md)
- [Whatsapp template creation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/templates/whatsapp-template-creation.md)
- [Automation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/automation.md)
- [Getting started with automation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/automation/getting-started-with-automation.md)
- [Understanding Triggers, Delay and Condition in automation](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/automation/understanding-triggers-delay-and-condition-in-automation.md)
- [Understanding automation analytics](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/automation/understanding-automation-analytics.md)
- [Understanding automation templates](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/automation/understanding-automation-templates.md)
- [Transactional](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional.md)
- [Dashboard Overview](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/dashboard-overview.md): Your Real-Time Summary View
- [Understanding Live feed](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/understanding-live-feed.md): Zoom In on Every Email It Show
- [Understanding Statistics](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/understanding-statistics.md): Day-by-Day Performance Tracking
- [Understanding export in transactional](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/understanding-export-in-transactional.md): Download Complete Event Data
- [Understanding Suppression in Transactional Emails](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/understanding-suppression-in-transactional-emails.md)
- [Email Delivery Attempt Statuses](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/transactional/email-delivery-attempt-statuses.md)
- [Email Verification](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-verification.md)
- [Getting started with email verification](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-verification/getting-started-with-email-verification.md)
- [Understanding email verification credits](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-verification/understanding-email-verification-credits.md)
- [Understanding Email Verification Statuses](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-verification/understanding-email-verification-statuses.md)
- [How to verify a list and auto upload to Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-verification/how-to-verify-a-list-and-auto-upload-to-kasplo.md)
- [Email Intelligence](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence.md)
- [Getting started with Email Intelligence](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/getting-started-with-email-intelligence.md)
- [Intelligence dashboard](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/intelligence-dashboard.md)
- [Understanding Reputation tracker](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-reputation-tracker.md)
- [Understanding complaints tracker](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-complaints-tracker.md)
- [Understanding Blacklist monitor](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-blacklist-monitor.md)
- [Understanding email authentication tracker](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-email-authentication-tracker.md)
- [Understanding DNS Lookup](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-dns-lookup.md)
- [Understanding Inbox tracker](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/understanding-inbox-tracker.md)
- [How Kasplo inbox tracker works](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/email-intelligence/how-kasplo-inbox-tracker-works.md)
- [Settings](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings.md)
- [Organisation settings](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/organisation-settings.md)
- [Users and Roles](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/users-and-roles.md)
- [Understanding Smart Seed Settings in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/understanding-smart-seed-settings-in-kasplo.md)
- [Understanding global headers and footers](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/understanding-global-headers-and-footers.md)
- [Suppression Mode](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/suppression-mode.md)
- [Understanding Jobs in kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/understanding-jobs-in-kasplo.md)
- [Sender configuration in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/sender-configuration-in-kasplo.md)
- [Understanding billing and credit management in Kasplo](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/understanding-billing-and-credit-management-in-kasplo.md)
- [Add a Sending Domain](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/settings/add-a-sending-domain.md): To start sending emails from Kasplo, you must first authenticate your sending domain. This step protects your brand, improves inbox placement, and prevents misuse of our infrastructure.
- [Integrations](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations.md): Integrate seamlessly with your favorite tools.
- [How to Integrate Kasplo with Shopify](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/how-to-integrate-kasplo-with-shopify.md)
- [How to Integrate Kasplo with WebEngage](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/how-to-integrate-kasplo-with-webengage.md)
- [Kasplo Integration with MoEngage](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/kasplo-integration-with-moengage.md)
- [Kasplo Integration with CleverTap](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/kasplo-integration-with-clevertap.md)
- [Kasplo API/SMTP](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/kasplo-api-smtp.md)
- [Kasplo Integration with Zapier](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/integrations/kasplo-integration-with-zapier.md): You can connect your Kasplo SMTP service with Zapier to automatically send emails as part of your workflows (Zaps).
- [Kasplo Support](https://kasplo.gitbook.io/kasplo-doc/product-docs/overview/kasplo-support.md)